☀️ Feel the sun, love your silhouette • 🩱 • Explore your tropical style • 🌴 • Look amazing this summer

Frequently Asked Questions

How long does shipping take?

The estimated delivery time is 3 to 15 business days.

Is it handmade, local, or artisanal?

Products made in Colombia.

Some designs include small handmade details such as macramé, beads, and hardware.

What is the delivery process like?

At Bom Boom we want you to receive your order quickly, safely, and with lots of love.

Warranty

At Bomboom, we want you to enjoy your purchase with total peace of mind. That’s why all our garments include a warranty valid for 5 business days after receiving the product, according to the store’s terms.

What solutions do we offer?

• Defective product (new and unused):

We will send you a free replacement of the same value or, if you prefer, an upgraded design.

• Incorrect size sent due to a store error:

We will make the exchange at no additional cost. Reverse logistics apply when necessary.

• Incorrect size chosen by the customer:

You may request an exchange as long as the garment is new, unused, free of moisture, and includes its original tags and hygienic protector.

– In this case, shipping costs are covered by the customer.

• Not satisfied with the design:

You may request an exchange only if the item is new, within the warranty period, with its original tag and hygienic protector.

– Returns will not be accepted for used items or those without a tag or hygienic protector.

• You received a product with a defect or error:

Write to us at bomboomed@gmail.com within the established time frame and we will resolve it immediately.

Important Conditions

  • No exchanges or returns will be accepted for garments that are used, washed, damp, or missing hygiene elements or original tags.
  • Exchanges are subject to inventory availability.
  • The warranty applies only to purchases made at www.bomboom.com.co

👉 At Bomboom.com.co, your satisfaction is our priority. We want you to feel confident, comfortable, and secure wearing our pieces.